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Advanced Notice: This web site will be closed for maintenance from 9pm Friday August 7th (UK time) for a few hours.

MathsNet Ltd is strongly committed to the protection of your privacy. Unlike others we will never sell your address or exploit your personal details in any way. You will receive no junk mail as a result of any enquiry or order you may place with us. Any information about you will be used in accordance with the Data Protection Act 1998 and the GDPR (General Data Protection Regulation) 2018.

We do not collect any personal information unless the information is voluntarily submitted. The information we collect about you depends upon the type of user account you purchase.

One of the purposes of the site is to build up a student's work assessment. This is primarily data about attempts made on the various o-tests (online tests). This data is available for the student to view at any time and, if associated with a school/multi-user account, for the tutors/teachers of that school to view and assess. Other data generated by both students and teachers may include customised exam papers and sets of questions grouped into specific tasks. This is not considered personal information.

This table summarises the differences between each user account type:

AccountContact NameSchool NameAddressEmailPhone(s)Other data (if used)
Single UserYesOptionalYesYesYesScores, Exam Papers, Tasks
Multi-User SchoolYesYesYesYesYesExam Papers, Tasks
Teacher AccountYesNoNoYesNoExam Papers, Tasks
Student AccountYesNoNoYesNoScores, Exam Papers, Tasks
Home Schooling MasterYesOptionalYesYesYesExam Papers, Tasks
Home Schooling StudentYesNoNoYesNoScores, Exam Papers, Tasks

Personal details are not disclosed to third parties except where that third party provides subscription services to MathsNet. The primary third party in this respect is Chartwell-Yorke.

You have a right to a copy of your personal details at any time in order to check the accuracy of the information held. If you wish to do this please see the Download Your Data option within the Your Account area. Please note that this option is only available when you are logged in with the master password for the main account or using a personal account. The details available for download may depend upon how you are logged in. The information we hold will be accurate and up to date. If you find any inaccuracies please advise us and they will be deleted or corrected promptly.

You also have the right to request that we delete your data. Be aware that should you request this for an active MathsNet account then this will effectively close that account and delete any accumulated assessment information at the same time.

If you send an enquiry by e-mail we will only use the information you give us to fulfil your information request. If you send an order by e-mail we will only use the information you give us to provide the service or services you have requested. We may occasionally contact a customer after an order is completed to help us evaluate and improve the service that we offer.

When we ask you to submit sensitive personal financial information, such as your credit card number, we use industry standard Secure Sockets Layer (SSL) encryption technology, making these pages secure. In addition, we have strict security protocols in place to protect our customer database, and only allow access to it when absolutely necessary, and then under strict guidelines as to what use may be made of such details. We do not retain or store any sensitive financial information on our customer database.

Our website contains links to other websites. MathsNet Ltd is not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave our website and we encourage you to read the privacy statements on other websites you visit. We do not transfer any information you give us to these websites.

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